Travel, Logistics & Freight

How it works together

Three modules, one shape. Each begins with a document that describes the work and carries no money at all, and only then raises the documents that do.

1. Describe the work before pricing it. An itinerary is written once with day numbers and reused all season; a shipment is one operation order naming the parties, the vessel, the ports and the box; a bag of inbound mail is recorded with its seal, its dispatch reference and its declared weight beside the weight actually measured. None of the three has touched an account yet.
2. Name the counterparty properly. A hotel, a restaurant and a guide are master files with their own accounts rather than shadow supplier records; a shipment distinguishes shipper, consignee, agent and notify party; a mail item names the person waiting at the far end of it. That is what makes “what do we owe this hotel” and “what did this agent bill” answerable without a spreadsheet in the middle.
3. Turn the plan into money in one move. A button on the tour walks its bookings and raises one purchase order per party for you to price. An operation order carries cost and selling price on the same service line and fills both from matched price lists. A delivery request fixes the operational facts, and the delivery invoice books the value behind it.
4. Price by the unit the business actually sells. A tour service — an arrival transfer for fifteen, a single-room supplement per night — is the smallest priceable thing in travel and the place its tax treatment is decided. In freight it is the service type, with a markup that can be a percentage, a fixed amount or both. In the postal half it is a delivery service keyed to a delivery area, so a distant address prices itself.
5. Let the cost and the revenue meet on the same object. Everything in these modules is arranged so that the margin on one trip, one container or one round of deliveries is a figure to read rather than an evening’s reconciliation.

What none of it holds is a balance, and that is the point rather than a gap. The postal half does keep an inventory of a kind — items manifested, transferred, adjusted, stocktaken and held in retention — but it is a register of things passing through a building, not stock offered for sale. Where the conversation really is about goods on a shelf, it belongs with inventory management instead. The two starting points in the documentation are the freight module and the travel module.

Built for how the region actually works

The three businesses here are shaped by the same fact: the region is a place things pass through. An inbound operator receives a group from a partner agency abroad, buys everything on the ground in local currency and invoices the partner in another — so multi-currency and an agent relationship are the ordinary case, not a configuration exercise. A forwarder’s invoice is mostly not its own revenue: part of it belongs to the shipping line and the rest is what the company actually earned, and reporting the gross to a tax authority overstates the business, which is why the agent split is built into how the invoice is transmitted rather than corrected afterwards. And inbound mail clears customs before it moves, so classes, HS codes and declared values are captured on a custody manifest rather than reconstructed later.

Under all three sits the same platform the finance team already uses: one customer record, one supplier balance, e-invoicing where the country requires it, and Arabic-first documents — a voucher for a hotel, a bill of lading and a delivery note all print correctly right-to-left without a separate template.