Employee self-service application
Namasoft has developed an employee service application. Namasoft customers can use this application with their employees This application can be used by the personal phone as it is available on the Google Play Store for Android phones as well as on the Apple Store for iPhone phones.
The employee can use this application to record the attendance and departure information instead of the fingerprint, as the system will record the time automatically according to the server’s time to prevent any tampering by the employee. You can consider it as an alternative to the attendance machines if the employee is working outside the company.
This methodology is very valuable with the employees who are required to work outside the office, sales, and customer visits, and also the value of this application appears in exceptional circumstances when none of the employees can come to the workplace, and complete tasks at home and via the Internet.
In addition to register the attendance information, this application supports the following services:
- Recording the leave permissions.
- Recording the vacation requests.
- Sending notifications to the user.
- Sending the required approvals for the user to approve or disapprove.
- The user can easily view the dashboards that concern him/her such as the total sales, total collections, and others.
One of the best features of this application is the ability to know and record the location of the employee, and the app can send simultaneously data to the Nama database as well as Emails to the employees and his/her managers. For example, if the user registers the attendance, the system will send a notification to notify him/her by the departure registration.
Namasoft provides a special application for the companies’ collectors as it may be used via the personal phone where it is available on the Google Play Store for Android phones. Via this application, the collectors receive the cash or the check as well as print the customer receipt. Through this application, the customer can sign electronically to receive this receipt. The information of the receipt operation is sent automatically to the company database. This way, the customer will be instantly aware of the total amounts collected by the collectors.
On the other hand, this application improves the company’s image against the customers and exempts customers from the routine procedures for signing and verifying the company, in addition to facilitating and speeding up the collection process.
Electronic stocktaking Application
Namasoft has developed a special application for stocktaking as the companies that use the Namasoft App may use this application rather than the traditional procedures of the stocktaking process. This application can be used via a personal phone as it is available on the Google Play Store for Android phones.
Via this App, the user can record the actual quantities for each item with the possibility of using the barcode reader instead of writing items quantities manually. The application sends the data of the electronic stocktaking automatically to the database server. After that, the user can collect all the committees of the electronic stocktaking to create a stocktaking document in the Nama database to compare the actual quantities with the quantities recorded by the system transactions.
This method saves a lot of time and effort besides recording the date and time of the inventory in real-time without user intervention.
This way, this Application saves a lot of time and effort besides recording the date and time of the inventory in real-time without any user intervention.
Sales Orders Application
Namasoft provides an application to serve the salesmen of the companies while offering the company’s products to the customers. This application can be used via the personal phone as it is available on the Google Play Store for Android phones.
When the customer requests any of the company’s products, the salesman can receive the price of the products from the customer and issue a sales request for this customer. Upon saving this request in Nama ERP as a sales order or a sales invoice according to the system’s setting, the system makes the desired accounting effect and issue the product to the customer according to the method shipping agreed.
Namasoft provides an application for the e-shopping service. The customers of any of the companies that use the Namasoft system can view the company’s items as a catalog. This application can be used via the personal phone as it is available on the Google Play Store for Android phones as well as on the Apple Store for iPhone phones.
When the customer requests any of the company’s products, he can choose the item or group of items in the required quantities to request an invoice or a sale order.
Via this application, companies using the NamaSoft system allow their customers to e-market their products and keep up with the times.
Waiting Area Management
The mechanism of regulating dealing with the public in waiting halls has recently spread. Each customer takes a ticket containing a specific number to be dealt with when his turn comes, and then the customer service is carried out in a more flexible and streamlined manner. Nemasoft has developed a new mechanism to manage the waiting halls and regulate the workers’ interactions with the public.
The tool, developed by Nemasoft, is characterized by ease of use. It can be operated through a mobile phone or a tablet, provided that it is linked to the Nemasoft system and the settings are set correctly.
The tool currently supports customer services on the service centers system, but Nemasoft allows to configure this tool to work on any other service in the system.
This mechanism supports the three required phases, which are as follows:
- Registering the clients and issuing tickets for each client. This mode is for the receiver of the audience who issues the tickets.
- Displaying the current ticket number on the display screen with the possibility of linking them to the automated speaker. This mode is configured to run automatically based on system settings and the priorities of the tickets.
- Selecting the tickets to be dealt with now, taking into account the waiting time of each customer. This mode is for service providers.
The Namasoft Tool of Waiting Area Management has the following features
- The system supports many service providers simultaneously, and each service provider can deal with many types of services provided.
- The system also supports more than one device to generate the tickets simultaneously in harmony so that each device issues the current number based on the tickets created before.
- The system supports an infinite number of different branches to provide the service.